Frequently Asked Questions

What is a Personal Concierge?
A Personal Concierge is essentially a personal assistant who takes care of the tasks you don't have time to do, don't want to do, or don't know how to do.
What do you do?
We help busy people get things done! Our services range from errands to organizing to bill paying and bookkeeping. As long as it's legal and moral, we can take care of it for you.
What are your rates?
Rates start at $35/hour. Services are billed at a hourly rate, plus direct expenses.
What are your hours?
Business hours are 9:00 a.m. - 6:00 p.m., Monday through Friday. After hours, holiday and weekend services may incur an additional charge.
What geographical areas do you cover?
Generally, we cover Lamorinda and Walnut Creek / Pleasant Hill down to Pleasanton. Service can be arranged outside of this area; so, please ask!
Can I buy a gift certificate for a friend or family member?
Absolutely! Gift certificates come in any denomination starting at one hour's worth of time.
What's in it for me if I refer someone to JSP Concierge?
Referrals are one of the most sincere forms of flattery in business! As a "thank you," JSP Concierge offers 1 hour of free concierge service for each new client referred. The Thank You Hour is credited once work begins with the referred client.
JSP, help me get things done! What are the first steps?
Call or email so we can set up your free initial consultation. At that time, we will discuss your needs and wants and come up with a plan of action.

© 2012 •All rights reserved.
E-mail: • Phone: (510) 387-1484